Service Announcements

Last Updated: September 30, 2025

Unfortunately, Canada Post has gone on strike again.

We rely on Canada Post Lettermail to fulfill all our subscription orders. It’s the only service in Canada that allows us to offer “free” shipping. 

 

October Shipments & Renewals

As a result of the strike, we have no choice but to skip all existing October boxes.  

If you had an October shipment coming, your subscription has been pushed forward a month.  Hopefully Canada Post will resume services by then. 

We will try to make our October teas available as customization options in November. 

If you added a 5th tea to your October box, a refund will be issued. 

 

New Subscriptions

New subscriptions can still be purchased, however we must charge $9 per shipment so we can ship via UPS.  When Canada Post resumes services, we will refund $9 for every unshipped shipment. 


Thanksgiving Sale Oct 8-13

We will be having a storewide sale with our entire inventory available for purchase from Oct 8-13.  All shipments will go via UPS.

If you place an order during this sale, you may request that we include your October subscription teas in that shipment (just email us to let us know).

 

We apologize for the inconvenience the strike has caused.  Thank you for your patience and continued support.

 

Questions?

If you have any questions, please don’t hesitate to reach out.

Thank you for your understanding,

The Tea Runners Team